Terms and Conditions

For the safety of all our guest and team members, we have increased all health and safety measures at Hawaiian Falls Garland. You must follow all posted instructions and instructions given by our team members while visiting.

The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. There is an inherent risk of exposure to COVID-19 while in any public place where people are present. By visiting Hawaiian Falls Garland, you are voluntarily assuming all risks related to exposure to COVID-19.

Unauthorized use or duplication of tickets are strictly prohibited and will result in revocation without refund and ejection of the person attempting to enter the park. A ticket is a revocable license and may be confiscated with no refund of purchase price. No refunds, rainchecks or exchanges if lost, stolen or unused. No partial refunds will be issued for sales or special promotions once purchased.

Violation of park rules will result in expulsion. A copy of park rules is available upon request. Conduct that is disorderly, disruptive or in poor taste is prohibited. Clothing with inappropriate/offensive words, phrases or graphics are prohibited. While in the water park, proper swim wear must be worn at all times. Only tickets obtained from Hawaiian Falls Garland ("Park") or offices authorized by Park to sell/distribute tickets will be honored. Ticket not valid if reproduced in any manner. Due to maintenance and other circumstances, certain rides and attractions (including new rides) may not be open to the public.

Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. Locker and other rentals, merchandise, food, and games require additional fees. Resale of tickets is strictly prohibited. The bearer of the ticket grants Park the right to film/video/photograph the bearer on park property for any purpose without payment or consideration thereof. Park assumes no responsibility for accident or loss to any person in connection with the condition or use of the park, rides and amusements or their entrance into or departure from the park.