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Implement Daily Wellness Checks: Guests should prescreen themselves prior to coming to the park. Team members undergo a verbal screening upon arrival each day; team members also receive a temperature check and are sent home if they are experiencing any of the below symptoms:
Answering yes to any of these questions may prevent you from entering the park.
Additionally, we recommend that employees and guests who feel ill or are ages 65 and older to stay home. They are the most vulnerable population to illness. Face masks are required for employees in virtually every area of the property. Between rides and attractions, we recommend guests employ face coverings. Due to safety constraints, face coverings are not permitted while in the water or on slides.
Practice Social Distancing: Guests are guided by signs and announcements to stay at least six feet from others and limit interactions with those who are not in their party. Please Note: Social Distancing is a shared responsibility between our guests and the park. We provide guidance, but we count on our guests to follow this guidance in order to maintain the safest conditions for all guests and staff members.
Face Masks: Face masks are recommended, by not required, when entering the park, when in line at food stands, at Island Traders Gift Shop and in the bathrooms. Due to safety constraints, face masks are not permitted while in the water or on the slides. Employees will be provided with face masks and gloves to wear where appropriate and when in close contact with other employees and guests.
Face masks will be available to purchase at the Front Gate for $1.
Promote Hand Hygiene & Respiratory Etiquette: Hand sanitizing stations are placed throughout the park, and signs are displayed to encourage all employees and guests to wash their hands often and cover their coughs and sneezes.
Clean, Disinfect & Sanitize on a Continuous Basis: Team members are assigned duties that support cleanliness throughout the park, including disinfection of handrails, loungers, tabletops, tubes, mats, door handles, and other surfaces.
Encourage Electronic Payments: Guests are encouraged to purchase admission tickets online prior to arriving at the park to minimize interactions during the park entry experience. Guests are encouraged to use contactless or card payments instead of using cash while visiting.
Provide a COVID-19 Response Team: A team of supervisors and managers is available to respond to COVID-19 concerns from guests or employees. The response team acts on reported COVID-19 exposure events and notifies local health authorities, staff, and guests as required. They train staff on all safety protocols and ensure that the team is socially distanced during meetings and trainings. They manage the isolation of those who are sick and their transportation to home or a healthcare provider.
For the safety of all our guest and team members, we have increased all health and safety measures at Hawaiian Falls Garland. You must follow all posted instructions and instructions given by our team members while visiting.
The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. There is an inherent risk of exposure to COVID-19 while in any public place where people are present. By visiting Hawaiian Falls Garland, you are voluntarily assuming all risks related to exposure to COVID-19.